Why is My Canon Printer Offline? [5 Easy Ways to Fix It]

Why Is My Canon Printer Offline? [5 Easy Ways To Fix It]

Canon printers are popular among users because of their efficient printing features. You can use them to print important documents, photos and files for home and office purposes. But, even though these printers are great for printing, users can sometimes find an offline issue. It can happen because of incompatible printer drivers, wrong print spooler settings, the printer not being set in default mode and many more. 

In this post, we will talk about some efficient solutions to fix the issue. It will help in determining why is my Canon printer offline issue. Therefore, go through it and learn the five easy solutions to fix it aptly. 

Solution 1: Try to Reconnect Your Canon Printer with Wi-Fi 

When you run into offline issues, you can try some basic instructions. Reconnecting the Printer with Wi-Fi can help you if there are basic reasons for the issues. So, follow these simple steps to reconnect your printer. 

  1. First of all, Forget the router to disconnect it from your printer.
  2. Now, reconnect the router with your printer. 
  3. If you have a USB cable connection, connect the printer and your system with a USB.
  4. Alternatively, if you're using a wireless connection, launch the Wi-Fi Wizard Setup and connect.
  5. In the next step, click and hold the Wi-Fi button on your printer. 
  6. When your printer begins blinking blue, move to your router. 
  7. Finally, hit the WPS button on your router. 

These are some simple steps that you can execute to reconnect your printer. A proper connection with a Wi-Fi network will make your printer come in an online state.

Solution 2: Restart Your Print Spooler Service 

The Print Spooler is responsible for managing all the printer jobs. So, at the time you face an offline issue, try to restart it. It will not only fix the issue but also make your printer functioning again. 

  1. Initially, press the Windows and R keys together. 
  2. Now, when the Run box appears, enter services.msc and click on Enter. 
  3. In the next step, click on the service and press continuously.  
  4. Right-click on the Print Spooler and then choose the Properties. 
  5. Then, in the General tab, choose the Stop option that you can find under Service status.
  6. Tap on OK and save all the changes.
  1. Now, move towards deleting the print jobs. 
  2. Open Windows Explorer and C drive >> Windows >> System32 >> Spool >> PRINTERS.
  3. After that, click on Continue when the pop-up asks for permission.
  4. Next, close the Windows and move to the tab - General. 
  5. Now, start the spooler service and set the Startup Type to Automatic
  6. Lately, restart your PC. 

After executing all these instructions, you can check whether your printer has come to an online state or not. If not, move to the next solution to bring it online. 

Solution 3: Turn Off - Use Printer Offline Feature 

Why is my Canon printer offline is one of the most irritating issues among printer users. Sometimes, the printer can give an offline error when the use printer offline feature is enabled. You can execute the below-mentioned steps to fix the offline issue in your printer. 

  1. Firstly, navigate to the Start menu in your system.
  2. After that, type in the Control Panel into the Search box.
  3. Now, find the Control PaneDesktop app from the list. 
  4. Next, head to the Hardware and Sound section. 
  5. Thereafter, tap on Devices and Printers
  1. Now, move to the Printers section and search for your model. 
  2. Then, right-click on your printer and select - See what's printing. 
  3. In the next step, uncheck the use printer offline feature to turn it off. 
  4. Now, tap on your printer again and click on Cancel All Documents. 
  5. In the final step, print a test page and the offline error. 

These effective tips easily teach you how to turn off the use printer's offline feature and bring your printer online for printing. However, you might face the issue after executing these steps. Fortunately, there are other solutions, too. Find them below and execute them to come out of the issue. 

Solution 4: Update Canon Printer Drivers 

A Canon printer can go to an offline state because of corrupted or incompatible printer drivers. Thus, make sure to have the latest and compatible printer driver. You can go through these few instructions to update Canon printer drivers. 

  1. Initially, press the Windows + R keys to launch Device Manager. 
  2. Now, move to the Hardware. 
  3. Then, open the sub-menu - Print Queues
  4. After that, right-click on your printer hardware and choose - Update driver. 
  1. When Windows asks you the way to update the printer driver, select - Browse my computer for driver software. 
  2. Use the browse button and choose the driver file you want to download. 
  1. Next, update the file. 
  2. Finally, restart your computer system. 

After updating the printer drivers, go and check whether your printer has come online or not. Moreover, you can also try out the next solutions below. 

Solution 5: Set Your Canon Printer as the Default Printer 

You can't expect your printer to print when it is not set as a default printer. Some of the steps you can follow to set it as default are given below. 

  1. Click on both the Win and I keys together to open the Windows Settings
  2. Now, select the section - Devices. 
  3. After that, click on the Printers and Scanners panel. 
  4. In the following step, right-click on your printer and tap on Manage.
  1. Finally, select the option - Set as Default Printer

By setting up your printer as a default printer in Windows, you can easily bring your printer back to online mode. 

Conclusion 

Undoubtedly, why is my Canon printer offline issue hampering your important tasks? Printing is the need of today, and thus, offline issues can frustrate users. Luckily, you can determine the issue and take respective steps to fix it. You can try updating your printer drivers, turning off use printer offline mode, restarting the print spooler service, reconnecting your system to the network and more. 

Frequently Asked Questions(FAQs)

When a printer is offline, you can't perform your urgent printing tasks. Sometimes, the printer can successfully connect to a Wi-Fi network, but it can give an offline error. It can occur because of several reasons. Here are some probable causes.

     Your Canon printer model is not set as a default printer.

     There are outdated or damaged/corrupted printer drivers.

     Incorrect Print Spooler Service Settings.

     You have not disabled the Use Printer Offline mode. 

Without resolving offline, it is impossible to print and scan. Thus, when you experience this issue, try out some basic methods to make your printer come online. You can try out these solutions and come out of the error.

     Ensure that both your printer and computer are connected properly.

     Then, reconnect your printer and system to a Wi-Fi network.

     Restart the Print Spooler Service in Windows.

     Make sure to set your printer as a default printer.

     Last, disable the use printer offline feature. 

Although Canon printers provide easy printing and advanced features, they can go offline. At times of an offline printer, the first thing that comes to mind is, why did this happen? Below, you can have a look at some of the probable reasons that lead to offline printer issues.

     Wireless or Ethernet connection errors.

     Damaged USB cable

     Jammed paper or foreign materials.

     No paper in the tray.

     Outdated or incompatible printer drivers.

     Drivers are not working after the Windows update.