
How To Resolve HP Printer Says Offline Issue? [5 Easy Solutions]
HP printer says offline and you are unable to do any printing jobs, then you do not need to worry now. Though it is very common to find your HP printer offline, it is necessary to get rid of this issue as soon as possible. There is not a single method to solve this issue as the causes of this issue can be many. Plus, you have to take action according to the reason behind the offline issue. Thus, keep reading this write-up till the end to acquire all the essential information about solving this issue and getting your printer in working condition.
Solution 1: Update the Driver of Your HP Printer
An outdated driver can also be the cause when an HP printer says offline. So, the following steps may help you solve offline issues.
- On your PC, head to the Device Manager window.
- After that, you are required to click on the printer's option to expand it.
- Now, look for your HP printer option if you are having an offline issue and then right-click on it.
- Next, select the option of Update Driver.
- Then, click on Search automatically to get the suitable driver option.
- After that, select the driver update you want to download and install it.
- Lastly, check if the printer is still facing an offline issue.
Solution 2: Check the Print Spooler Settings of Your Printer
The below guide will help you check the print spooler settings and make changes to them to fix the issue.
- Firstly, access the Run dialogue box by pressing the Windows and R keys at the same time on your keyboard.
- In the search box, enter the Services.msc and click on the OK option.
- From the various list of options, select Print Spooler.
- After right-click on the print spooler option, select Stop.
- Moreover, move to the address bar of the Windows File Explorer and enter type C:\Windows\System32\Spool\Printer.
- After that, click on OK to move forward.
- From that folder, please select all the files and delete them.
- Now, access the Print Spooler option once again and then restart it.
- In the last step, check if the printer problem is solved.
Solution 3: Check the Network Connection
Network connection error can be the top reason to get the HP printer says offline problem. Hence follow the below guide to see the network issue.
- Check if the HP printer is properly connected to the WiFi.
- You will get the issue if you are not assigned the printer IP address on your PC.
- Next, open the HP configuration screen on your PC.
- Then, from the settings window, click on the networking tab.
- After that, from the drop-down menu option, choose the IP address option.
- Moreover, click on manual settings and type the correct IP address into its field.
Solution 4: Make Sure to Deselect the Use of Printers Offline
If you have selected the offline option to choose your printer, then your HP printer says offline. So, you can do as the follow-up steps suggest to fix the offline error.
- First, go to Settings after clicking on the Start menu option.
- After that, choose the Printers and Scanners option.
- Next, you need to navigate your HP printer option and right-click on it.
- From the open menu, check whether 'use printer offline' is selected or not.
- If you find that option selected, then click on it to deselect it.
Solution 5: Uninstall and Reinstall the HP Printer
Try uninstalling and then reinstalling the HP printer on your PC to get rid of the printer offline issue.
- At starting, open the HP Printers and Scanners window and look for your printer.
- Then, right-click on the HP printer option.
- After that, you need to click on Uninstall.
- Add the printer once again by choosing the Add a Device option in the same window.
Frequently Asked Questions
Why is My HP Printer Saying It’s Offline?
A plethora of reasons can lead to the offline issue in HP printers. Learn about some of the common causes of this issue below.
- The printer cable is not attached to the wall outlet properly.
- The HP printer driver is not genuine or outdated.
- The printer does not have the proper internet connection.
- The printer setup procedure is not done properly.
- Your computer and printer are not connected to the same wireless network.
How Can I Fix the Offline Issue in the Printer?
Some of the quick fixes to solve the offline issue with HP printers are as follows:
- Update the driver of the printer.
- Check the connections of your printer device.
- Uninstall and reinstall the driver on your PC.
- Set the printer on the default printer option.
- Download compatible drivers for your HP printer.
Is the Offline Issue in HP Printers Common?
The HP printer says offline if there are any minor mistakes with your printer. However, it is also easy to fix this issue if you have some idea why you are getting the offline error in your printer. Hence, first try to figure out the problem and then take action according to it.