How to Resolve Common Brother Printer Error

How To Resolve Common Brother Printer Error Codes?

Are you encountering error codes on your Brother printer that is causing frustration and hindering your printing jobs? Don't worry; we're here to help. This post will provide effective solutions to fix common Brother printer error codes. Error messages or codes can be perplexing, but with the right knowledge and troubleshooting steps, you can overcome these obstacles and get your printer back to its optimal functionality. Whether you're facing paper jams, connectivity issues, or other error codes, our guide will walk you through the basic steps to resolve them. Say goodbye to printer errors and say hello to uninterrupted printing. Let's dive in and tackle these Brother printer error codes together.

Issue 1: Print Unable 36

When you face the "Print Unable 36" error on your Brother printer, it means a mechanical malfunction, often in the laser unit. Follow these prompt and easy steps to address the issue. If the problem continues, it is advisable to reach out to customer service for further help.

Solution:

  1. Start by turning off and on your Brother printer. Check the screen for errors; if no errors are displayed, move to the next step. 
  2. Then, go to the Menu and select Machine info. Then, select User settings and click Start. Doing this will print user settings. If the print doesn't have error 36 printed, you have successfully resolved the issue. 
  3. If the error doesn't go, power off your printer and take off the drum and toner. Then, turn the printer on and see if the error reappears. If the issue goes, reinstall your drum unit and toner. Then, print the user settings. 
  4. If nothing works out for you, it's time to contact an authorized service provider. 

Issue 2: Error Code "45" 

Brother printer error code 45 is often encountered and usually arises when your Windows computer fails to detect the device, assuming the printer has been disconnected. This error is frequently caused by temporary dysfunction in system files or registry issues within Windows computers.

Solution:

  1. Reconnect your printer to the Windows computer. Do this by removing the USB cable of your device and then, again, plugging it into the computer. Most times, a reconnection solves the issue. 
  2. You can also use a driver assist program to solve the Windows registry files. It can restore the damaged files that may be causing error 45. 

Issue 3: "Error 54"

Error 54 in Brother printers occurs when the main motor responsible for driving the main gear train malfunctions. This error is commonly associated with fuser issues, leading to printing disruptions. Symptoms may include paper jams, compromised print quality, and error codes or messages. Fixing this issue involves power cycling the printer, verifying correct paper placement, and, if needed, replacing the fuser unit after referring to the user manual for guidance.

Solution:

  1. To fix the issue, turn it off and on your printer. Most of the time, a printer restart already solves the issue. 
  2. You can also take off the toner before switching on your printer back. 
  3. If your motor is working without installing the toner, that may also be causing the issue. Here, you need to replace the toner. 
  4. After resolving the issue, if the main motor is still not working, replace it with a new one. 

Issue 4: "Error Code 55" or "Replace Laser Unit"

Among the common issues in Brother printers is the error that arises when the laser unit reaches the end of its life cycle. To ensure optimal print quality, it is crucial to replace the laser unit when necessary. Failure to do so may result in poor-quality prints from the printer's laser unit.

Solution 1: Ensure that the printer is off and unplugged before trying any troubleshooting or replacement

  1. First of all, you need to turn off the Brother printer.
  2. Unplug the power cord from the socket or power strip.
  3. Disconnect any other cables connected to your printer, such as USB/Ethernet cables.
  4. Wait for a few minutes to allow any residual power to dissipate.
  5. Double-check that your printer is completely off and there are no lights or indicators on.
  6. Ensure the power cord is disconnected from the printer and the power source.
  7. Continue with troubleshooting or replacement tasks only after ensuring your printer is off and unplugged to avoid electrical hazards or accidental damage.

Solution 2: Follow the steps given by Brother for laser unit replacement, if available

  1. Refer to the printer's manual or Brother's official website for basic instructions on laser unit replacement.
  2. Carefully read and understand the given instructions before starting the process.
  3. Gather any recommended tools or replacement parts mentioned in the steps.
  4. Follow the step-by-step possess outlined by Brother, ensuring to follow each step accurately.
  5. Take necessary precautions, such as wearing gloves or using static discharge protection if mentioned.
  6. If facing difficulties or uncertainties, consult the user manual or contact Brother's customer service for further help.
  7. Proceed with the laser unit replacement as directed, ensuring careful handling and alignment of the new unit.
  8. After completing the process, reassemble the printer following the reverse order of disassembly.
  9. Turn on your printer and test its functionality to ensure successful replacement.
  10. Keep the user manual and any documentation given by Brother for future reference.

Solution 3: Regularly clean the printer and perform maintenance to prevent potential issues with the laser unit

  1. Turn off your Brother printer and unplug it from the wall socket.
  2. Take off any paper trays or cartridges as per the user manual.
  3. Use a dry cloth to wipe the exterior of your printer, removing dust/debris.
  4. Clean the interior of your printer with compressed air or a soft brush to take off loose toner or paper particles.
  5. Carefully clean the laser unit area using a dry cloth/brush, avoiding direct contact with the laser unit itself.
  6. Check and clean the paper feed rollers to confirm smooth paper movement.
  7. Reinstall paper trays and cartridges properly, following the manual steps.
  8. Perform a self-cleaning or maintenance cycle, if available, in the printer's settings.
  9. Regularly check for firmware updates on the official website and install them if required.
  10. Keep your Brother printer in a clean and dust-free environment to minimize potential issues with the laser unit.

Issue 5: "Paper Jam"

The error message itself clearly indicates the nature of this particular issue: paper jam. However, in some cases, simply removing the jammed paper may not resolve the problem. This issue can occur due to overloading the tray, using incorrect paper types, sending excessive commands to the printer, or when foreign particles become lodged in the paper tray.

Solution:

  1. Start by pulling out the paper tray and checking if the paper is stuck in the paper tray or in the cavity where the tray is installed. 
  2. Check and take off the stuck papers. 
  3. Then, power off the printer and take off the rear cover from the rear of your Brother printer. 
  4. If you see papers stuck in that area, you should pull them out slowly. 
  5. You also should review the area under the flatbed scanner and take off the stuck paper. 
  6. If the issue doesn't go away, even when there is no paper stuck, you may have to clean the rubber feeder rollers. 
  7. So, open the carriage and clean the rollers using a soft cloth. 
  8. Otherwise, you can turn off the printer and then turn it on. 
  9. You can also open and close the scanner cover to resolve the issue. 
  10. If the screen doesn't show the Paper Jam error, your issue has been resolved. 
  11. Otherwise, check again if there are small pieces stuck in the machine. 

Conclusion 

To sum up, this post has provided valuable insights on resolving common Brother printer error codes. By following the step-by-step solutions outlined here, users can troubleshoot and overcome these errors. Keep in mind to consult the printer manual or seek assistance from Brother's technical support if further help is needed. With these solutions at hand, you can tackle Brother printer errors with confidence and ensure smooth printing operations.